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Saltwinds Coffee Company
Saltwinds Coffee Company
Made in the Maritimes

Summary

Saltwinds Coffee Company does not use your personal information for anything other than providing service to you. We will never share your personal information with third parties without your consent. We endeavor to keep our system secure.

Privacy Policy

Saltwinds Coffee Company Ltd. (“Company”) takes privacy seriously, as we know that you, the user, care about how your personal information is used and shared. To learn more about our privacy policy, please read this document in its entirety. By visiting the saltwindscoffee.com website, and any other linked pages, features, content, or application services offered from time to time by Company in connection with our services (collectively, the “Website”), or using any of our services, you acknowledge that you accept the practices and policies outlined in this Privacy Policy.

Coverage

This Privacy Policy covers the Company’s treatment of personally identifiable information (called here “Personal Information”) gathered when you access the Website and when you use Company’s services. This policy does not apply to the practices of companies that Company does not own or control, neither does it apply to individuals that Company does not employ or manage.

Information collected

The Company gathers data from customers in order to personalize and improve our services. In order to do this, the company collects the following types of information from our customers:

  1. Personal Information Provided by users

We receive and store any information you enter on our Website or provide to us in any other way, such as via email. The types of Personal Information collected include your full name, email address, mobile phone number, credit card and/or other payment information, IP address, browser information, username, password and any other information necessary for us to provide our services. You can choose not to provide us with certain information, but then you may not be able to take advantage of all of the features of the Company’s website and services. The Personal Information provided by users is used for such purposes as answering questions, sending personalized product updates, processing orders and communicating with you about Company’s products and services, including specials and features.

  1. Personal Information Collected Automatically

We receive and store certain types of information whenever you interact with our Website or use our services. For example, the Company automatically receives and records information on our server logs from your browser including your IP address, cookie information, and the page you requested. Additionally, our service automatically collects usage information, such as the numbers and frequency of visitors to our Website and its components. The Company only uses this automated data in aggregate form, and not in a manner that would identify you personally. This aggregate data enables us to examine how users interact with parts of the Website or services, allowing the Company to improve the Website and services. As part of this use of information, the company may provide aggregate information to our partners about how our customers, collectively, use our Website or services, in order to optimize the user’s online experience. While doing this, the Company never discloses aggregate information to a partner in a manner that would identify you personally.

How to Opt Out

Upon request, the Company will stop sending emails to your email address. You can make these requests by filling out  the form in the “Contact” section of the Saltwinds website (https://www.saltwindscoffee.com/contact/) or by emailing your request to Customer Service Team of Saltwinds at communications@saltwindscoffee.com  

Approach to Cookies

Cookies are alphanumeric identifiers that are transferred to your computer’s hard drive through your browser to enable our systems to recognize your browser and tell us how pages in our site are visited, when, and by how many people. These cookies are used to enhance learning about how the Website is used and thus to improve the quality of the user’s online experience.

Cookies can be turned off in most browsers, which will prevent your browser from accepting new cookies, and may allow you to decide on acceptance of each new cookie in a variety of ways. We recommend that you leave the cookies activated when visiting the Company’s website because cookies enable you to take advantage of some of our Website’s most attractive features.

Ads appearing on the Website may be delivered to users with cookies by our advertising partners. These cookies, when used, may allow the ad server to recognize your computer each time they send you an online advertisement. This allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Company only and does not cover the use of cookies by any advertisers.

Sharing of Personal Information

The company will neither rent nor sell the Personal Information of users to anyone outside of the Company. The Company shares your Personal Information only in the circumstances described below:

  1. Agents: The company may employ other companies and/or people to perform tasks on our behalf, and may need to share certain information with them to provide products or services to you (example: providing your address to a postal service for order delivery). Unless we tell you otherwise, the Company’s agents do not have any right to use the Personal Information shared with them beyond what is necessary to assist us. By using the Company’s services, the user consents to sharing of Personal Information for the above purposes.
  1. Communication in response to user Queries: As part of the Website and services, you may receive from the Company emails and other communications relating to user queries, orders etc. The user acknowledges and agrees that by making such queries, orders etc. the Company may send email and other communication that it determines to relate to the user queries, orders etc.
  1. Protection of Company and legal compliance: The Company may release Personal Information when we believe in good faith that release is necessary to comply with the law; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of Company, our employees, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
  1. With Consent: Except for the situations set out above, you will be notified before your Personal Information is shared with third parties, and you will be given the opportunity to prevent the sharing of this information.

Security of Personal Information

The Company endeavours to protect user information to ensure that user information is kept private, however, the Company cannot guarantee the security of user information. Unauthorized entry or use, hardware or software failure, cyberattacks, and other factors may compromise the security of user information at any time. 

The Website contains links to other sites. The Company is not responsible for the privacy policies and/or practices on other sites. When linking to another site you should read the privacy policy stated on that site, as this Privacy Policy only governs information collected on this Website.

Changes to this Privacy Policy

The Company may amend this Privacy Policy as needed. The use of information we collect is subject to the Privacy Policy in effect at the time such information is used. If we make changes in the way we use Personal Information, we will notify you by posting an announcement on our Website or sending you an email. Users are bound by any changes to the Privacy Policy when they use the Website after such changes have been first posted.

Questions or Concerns

If you have any questions or concerns regarding privacy on our Website, please send a message to communications@saltwindscoffee.com. The company will make every effort to address your concerns.

Effective Date: June, 2022

Saltwinds Coffee Company Ltd.

1075 Route 105

Douglas, New Brunswick

E3G 7L2

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